Privacy Policy

Last updated: September 1, 2025

Everlinene is a home and lifestyle brand operated by HONGKONG YONGLONG TECHNOLOGY LIMITED.

This Privacy Policy explains how Everlinene collects, uses, discloses, and protects personal information when you visit our website, place an order, create an account, communicate with us, or otherwise use our online services.

In this policy, “you” refers to customers, visitors, and other individuals whose information we process.

Personal Information We Collect

The information we collect depends on how you interact with Everlinene.

Contact Information

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order Information

We may collect:

Products ordered

  • Quantities
  • Purchase price
  • Payment status
  • Shipping method
  • Tracking information
  • Returns and refunds
  • Customer-support history

Account Information

If you create an account, we may collect:

  • Login details
  • Saved addresses
  • Order history
  • Shopping preferences
  • Account settings

Payment Information

Payments are processed by Shopify and authorized payment providers.

Everlinene generally receives payment status, transaction identifiers, and limited payment details rather than your complete card number.

Device and Usage Information

We and our providers may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location
  • Referring page
  • Pages viewed
  • Links clicked
  • Shopping-cart activity
  • Date and time of visits
  • Advertising interactions

Communications and Submitted Content

We may collect information you choose to provide through:

  • Contact forms
  • Customer-support messages
  • Product reviews
  • Photographs
  • Surveys
  • Return requests
  • Promotional entries

How We Collect Information

We may collect personal information:

  • Directly from you
  • Automatically through cookies and similar technologies
  • From Shopify
  • From payment providers
  • From shipping and fulfillment partners
  • From analytics services
  • From advertising partners
  • From social media services
  • From fraud-prevention providers

How We Use Personal Information

We may use personal information to:

  • Process transactions
  • Verify payments
  • Prepare and fulfill orders
  • Arrange delivery
  • Provide tracking information
  • Process returns and refunds
  • Create and manage accounts
  • Answer customer-support requests
  • Detect fraud
  • Protect the website and checkout
  • Improve website performance
  • Analyze customer interactions
  • Personalize shopping experiences
  • Measure advertising performance
  • Send marketing communications where permitted
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes
  • Enforce our policies

Cookies and Similar Technologies

Cookies and similar technologies help us:

  • Operate the shopping cart
  • Maintain account sessions
  • Remember preferences
  • Support secure checkout
  • Detect suspicious activity
  • Understand website performance
  • Measure advertising
  • Improve the shopping experience

Some technologies are necessary for the website to function. Others may depend on your consent or opt-out rights.

You can manage cookies through available website controls or your browser settings.

Blocking cookies may affect features such as cart storage, login, saved preferences, and checkout.

Information about cookies used in connection with Shopify is available at:

https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help us operate the store.

  • These parties may include:
  • Shopify and e-commerce platform providers
  • Payment processors
  • Banks and financial institutions
  • Fraud-prevention service