Contact Us

We’re here to help.

Whether you need assistance choosing a tablecloth size, understanding a product feature, locating a shipment, or starting a return, the Everlinen team would be happy to hear from you.

Please send us a message using the contact form on this page.

Customer Support Hours

Monday–Friday

9:00 AM–6:00 PM Pacific Time

Our support team is unavailable on weekends and public holidays.

We aim to respond within 1–2 business days. Response times may be longer during promotions, holiday periods, and periods of unusually high demand.

Order Assistance

If your message concerns an existing order, please include:

Your order number
The name used during checkout
Your checkout email address
The product name
A clear description of what you need help with

Providing this information helps us locate the order and respond more efficiently.

Damaged or Incorrect Products

If you received a damaged, defective, or incorrect product, please attach:

A photograph of the complete product
A close-up photograph of the problem
A photograph of the packaging
A photograph of the shipping label

Please keep the product and original packaging until our review has been completed.

Product Questions

For questions about sizing, materials, care, or compatibility, include the product name or product-page link.

If you are asking about fit, it may also help to include the measurements of your table or dining surface.

Payment Security

For your protection, do not include:

Complete card numbers
Card security codes
Account passwords
Online banking details
PayPal passwords

Everlinen will never ask you to send complete payment credentials through the contact form.

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